better tickets (Beta)
The best discord tickets bot & applications tool. Easily manage tickets, applications and jails with better tickets bot. Your best ticket bot built to give you total control over everything!
Tickets
Support ticket categories with claiming, staff roles, questions, and transcripts.
Applications
Staff application categories with DM question flows and an accept/deny review workflow.
Jail
Jail members into a dedicated ticket category, with role removal and restoration handled for you.
Why better tickets
Most ticket bots make you memorize a pile of flag-heavy commands to configure anything. better tickets doesn’t.
Questions beyond a text box
Ticket questions aren’t just free text, ask for a live member, role or channel pick or a file upload, right alongside short answer, paragraph, number and multi-select questions. Eight input types, all in the same modal.
Configured through menus, not flags
/ticket edit and /application edit open a live settings menu in Discord dropdowns and toggles, not a command reference you have to keep open in another tab.Staff roles per category
Give a role access to claim and close tickets in one category without making them a server admin. Every category has its own staff, ping, and role-assignment lists.
Jail is built in, not bolted on
Jail reuses the same ticket system instead of being a separate module: link a category, set a role, and
/jail handles the rest role removal, restoration on /unjail, and channel creation.Applications with a real review flow
Questions get asked in DMs, answers land in a formatted submission message and accepting or denying updates that message in place with who decided and when no separate review channel to manage.
Transcripts you can actually trust
Closing a ticket generates a full transcript of the conversation, styled to look like the original Discord channel, with view and download links posted to your transcript channel.
Every transcript is cryptographically signed the moment it’s generated. Run /verify with a transcript file and the bot checks the signature to confirm it’s an unmodified export from this bot, not something edited afterward to change what was said.